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4 Vital elements when buying a video wall

Updated: Oct 18, 2023

Managing a video wall project can be more complex than you might imagine so here we talk about the 4 main elements that make up almost every video wall project.

  1. Hardware – made up of screens and specialist mounts, many video wall displays will require multiple input sources, controllers, possibly a matix system AV/IP setup, and of course cabling.

  2. Installation.

  3. Commissioning the system set up, each screen calibrated, connected, and checked.

  4. Project Management Specifying the correct hardware and software for your specific requirements, managing site survey and installation. With project management comes accountability and a responsibility for the products supplied and installed.

It can be very tempting, in order to save money, to choose to separate the above elements and span this across a few different contractors. This is always an option, however it’s important to ensure and consider:

1/ Video wall Hardware is fairly universal, with a choice of individual screen sizes (usually 49” or 55”) most of the manufacturer’s products offer the same specifications and features. You cannot go wrong here so long as you buy from a reputable supplier and purchase a commercial Video wall screen and certainly not a TV. For more on this see our blog on 7 key reasons why Televisions may not be suitable for commercial use. Other hardware such as video matrix, AV/IP, transmitters and recievers and especially cables etc should always be of good commercial quality. Opting for cheap alternatives will often result in failure before they should, which will cause undue extra work and cost. 2/ Good installation is key; here you have to rely on the experience of your installer. Video wall screens are typically mounted on specialist full-service pop-in pop-out mounts which allow access to the back of each screen and its connections. These mounts have micro adjustments which enable the installer to ensure the entire wall sits flat and level. When choosing your installer always ensure they have video wall installation experience, (as not all AV companies do), ensure they have good technical knowledge of the hardware, systems, and software they are required to install and commission. 3/ Commissioning is often the most important and underrated aspect of a video wall project. Commissioning ensures that each screen is set up correctly, will all wake up at the same time, go to sleep when required, and ensure they are connected in the correct way to the sources, processors, or matrix to deliver your content as required by you. 4/ Project Management. When one company takes on project management, of product specification, supply, delivery and installation, they become responsible for the end product, ensuring it works as it should and does what you require. If something goes wrong, you have one point of contact. With some video walls there can be a wide range of variables. If you split up the project it is not always easy to pinpoint and hold one person accountable for an issue and even harder when various parties have been involved.

In conclusion, unless you have specialist experience in video wall technology, we would always suggest seeking advice and installation/commissioning support from a specialist. And, for large projects, opting for complete project management will take away the anxiety of any necessary troubleshooting which may not rest with one individual party.


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